99 be's Terms & Conditions — The Complete Guide to Using the Platform

1General Terms & Conditions

99 be (https://99be.app) is a licensed online gaming and Sports Betting platform. These Terms & Conditions ("Terms") form a legally binding agreement between 99 be and its users. By using this platform, you confirm that you have read, understood, and agreed to these Terms.

These Terms & Conditions apply in both English and Bengali. In the event of any discrepancy in interpretation, the Bengali version will be considered authoritative. 99 be reserves the right to amend these Terms & Conditions at any time, and users will be notified of any changes via email or a notice on the platform.

• These Terms & Conditions are effective from January 2026.
• The platform is intended for individuals of legal age only.
• Additional restrictions may apply to users in certain countries or regions.
• All operations of 99 be are conducted under an international gaming licence.

2Account Registration & Verification

To register an account with 99 be, you must provide accurate and complete information. Creating an account with false details is a direct violation of these Terms & Conditions, and any such account will be closed immediately.

After registration, 99 be may require you to complete a KYC (Know Your Customer) verification. This process may involve submitting a copy of your National ID, passport, or driving licence. Withdrawals may be delayed if KYC verification is not completed.

• You must provide your correct name, date of birth, and contact details at the time of registration.
• Keeping your account password confidential is your responsibility.
• Sharing or selling your account to another person is strictly prohibited.
• If your account is hacked or accessed without authorization, please notify us immediately.
• Registration is strictly prohibited for anyone under 18 years of age.

3Deposit & Withdrawal Policy

99 be supports deposits and withdrawals via bKash, Nagad, Rocket, and other approved mobile banking services. All transactions are conducted in Bangladeshi Taka (BDT).

The minimum deposit amount is ৳500 and the minimum withdrawal is ৳1,000. The maximum limit per transaction depends on your account's verification level.

• Withdrawal requests are typically processed within 1–5 business days.
• Large withdrawals may be delayed if KYC verification has not been completed.
• 99 be reserves the right to suspend transactions in cases of suspicious activity.
• If a deposit fails for any reason, please contact your bank or mobile banking provider.
• 99 be reserves the right to correct any credits applied in error due to technical issues.

4Bonus & Promotion Terms

99 be regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the respective bonus page. It is your responsibility to read the applicable terms before claiming any bonus.

The welcome bonus is available to new members on their first deposit. Once claimed, withdrawals will not be allowed until the specified wagering requirements have been met.

• Winnings from bonus funds are subject to wagering requirements before withdrawal.
• Multiple bonuses cannot be used simultaneously unless otherwise stated in the promotion.
• If bonus abuse is detected, the bonus and any associated winnings will be voided.
• Cashback bonuses are generally credited on specific days of the week.
• 99 be reserves the right to modify or cancel any promotion without prior notice.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.

5Gaming Rules

All games on 99 be operate using internationally certified RNG (Random Number Generator) technology. Every game outcome is completely unbiased and independently verifiable.

If a Live Casino game is interrupted due to a technical issue, 99 be will provide a reasonable resolution. However, 99 be is not liable for any losses caused by internet connectivity problems.

• Each game has its own RTP (Return to Player) percentage, which can be found in the game's information section.
• Betting limits vary by game and are specified on each game's page.
• For Sports Betting, bets are settled after the official result is announced.
• If suspicious betting patterns are detected, 99 be may place payments on hold pending investigation.

6Prohibited Activities

99 be is committed to maintaining a fair and secure environment. The following activities are strictly prohibited and may result in account closure and legal action.

• Exploiting bonuses by creating multiple accounts.
• Attempting to manipulate game outcomes through fraud or cheating.
• Using automated bots or software to play games.
• Unauthorized access to another user's account.
• Using the platform for money laundering or channeling illegal funds.
• Providing false identity information during registration.
• Attempting to damage the platform through hacking or cyberattacks.

7Account Closure & Suspension Policy

99 be reserves the right to suspend or close any account at any time without prior notice, particularly in cases of Terms & Conditions violations. Users may also voluntarily close their own account at any time.

To voluntarily close your account, send an email to support@99be.app. Please make sure to withdraw any remaining balance before the closure is processed.

• Account balances will not be refunded if an account is closed due to a Terms & Conditions violation.
• Inactive accounts (no activity for 12 months) may be deactivated automatically.
• Responsible gaming self-exclusion requests are acted upon immediately.
• To reactivate a closed account, please contact the support team.

8Responsible Gaming

99 be firmly believes gaming should be a source of entertainment, never financial stress. We are committed to promoting responsible gaming and provide users with a range of tools to help them stay in control.

• Set deposit limits — choose daily, weekly, or monthly spending limits.
• Self-Exclusion option — temporarily remove yourself from the platform for a set period.
• Reality Check Notification — a reminder to take regular breaks.
• View your account history — track and monitor your own gaming habits.

9Privacy & Data Protection

99 be takes the privacy of your personal information very seriously. The data we collect is used solely to improve platform services and to meet legal requirements.

For more details, visit our Privacy Policy Visit the page. To protect your data, we use 256-bit SSL encryption along with other industry-standard security measures.

• Your information is never sold or shared with third parties.
• Information may be shared with regulatory authorities where legally required.
• You have the right to request correction or deletion of your personal information.

10Dispute Resolution Process

If a dispute arises, please contact our customer support team first. We aim to resolve most issues within 48 hours.

• Submit a written complaint regarding any dispute to support@99be.app.
• The support team will provide an initial response within 48 hours.
• If a resolution cannot be reached, the matter will be referred to an independent third-party arbitration process.
• The game's technical logs will serve as the definitive evidence.

11Changes to Terms

99 be reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified 7 days in advance via their registered email or through an in-platform notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated Terms & Conditions. We recommend visiting this page regularly to stay informed.

• The latest version of the Terms & Conditions will always be available on this page.
• The date of any changes will be noted at the top of the page.
• If you do not agree to the updated terms, please withdraw your balance before closing your account.

12Contact

If you have any questions or concerns about these Terms & Conditions, don't hesitate to get in touch. Our support team is available 24/7, seven days a week.