99 be's Privacy Policy — Our Commitment to Protecting Your Information

1Introduction

99 be (https://99be.app) is a licensed online gaming and Sports Betting platform serving users in Bangladesh and beyond. We believe the protection of your personal data is a fundamental right. This Privacy Policy explains with full transparency what information 99 be collects, the purposes for which it is used, and how it is kept secure.

This policy applies to all 99 be services — the website, mobile app, and any associated digital platforms. By registering on the platform, you are considered to have consented to this Privacy Policy.

99 be's privacy policy is aligned with international data protection standards, including the core principles of GDPR. We follow a data minimization approach and only collect information that is strictly necessary to provide our services.

2What Information We Collect

99 be may collect your information through various means. Each source and type of data collection is detailed below.

We never store your full bank account number or card number. Payment information is processed exclusively through encrypted channels.

• Information provided at registration is stored directly on our secure servers.
• If you use social media login, certain information authorized by that platform may be collected.
• Information shared via live chat may be recorded to help improve the quality of our support.
• Additional information may be requested when participating in promotional activities.

3How Your Data Is Used

99 be uses your data solely for specific, legitimate purposes. Each purpose has a clear legal basis, and we never use your information beyond what has been authorized.

• Account Management: For creating, verifying, and managing your account.
• Transaction Processing: For processing deposits, withdrawals, and bonus payouts.
• Legal Compliance: To meet KYC and AML (Anti-Money Laundering) compliance requirements.
• Security: For fraud detection and prevention.
• Customer Support: For responding to your questions and complaints.
• Personalization: To recommend games and promotions tailored to your preferences.
• Platform Improvement: For using analytical data to improve service quality.
• Contact: For sending important updates, security alerts, and promotional information.

4Data Sharing Policy

99 be never sells your personal information. However, limited data may be shared with third parties in specific circumstances — and in every such case, a strict confidentiality agreement is in place before any sharing occurs.

• Payment Processors: Approved payment gateways including bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
• Game Provider: Third-party game studios may receive limited technical data, but no personally identifiable information.
• Regulatory Authority: Information may be shared with government or licensing authorities to meet legal obligations.
• Security Partners: Limited data may be shared with fraud detection services.
• Business Transfer: In the event of a business restructuring at 99 be, information may be transferred — users will be notified in advance.

5Cookie & Tracking Policy

The 99 be website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve your browsing experience.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6Data Retention & Security

Your data is stored on 99 be's secure servers. We use industry-standard security practices to protect your information from unauthorized access, alteration, or destruction.

• 256-bit SSL/TLS Encryption: Used for all data transmissions.
• Firewall Protection: Advanced server-level firewall protection.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Access Controls: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Regular encrypted backups are maintained.

Even after account closure, certain data may be retained for a specified period due to legal obligations. Typically, financial transaction records must be kept for 5 years and KYC information for up to 7 years.

7Your Rights

As a 99 be platform user, you have the following rights over your personal data. To exercise any of these rights, email us at support@99be.app.

99 be will respond to your request within 30 days of receipt. For complex requests, this period may be extended by a further 60 days, and you will be notified in advance if that is the case.

8Child Protection

99 be strictly prohibits the registration and participation of anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is completed during the registration process.
• Any account suspected of belonging to a minor is suspended immediately upon detection.
• Any information about a minor collected inadvertently will be deleted immediately.
• Parents or guardians who wish to report a concern about a child's account may contact us at support@99be.app.

9Policy Updates

99 be reserves the right to update this Privacy Policy at any time. However, we will notify users before making any significant changes.

• You will receive a notification to your registered email 30 days before any changes take effect.
• A notification about updated policies will be displayed upon logging into the platform.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• Previous versions of the Privacy Policy will be provided upon request.

The date of the latest update will always be shown at the top of this page. Check back regularly to stay informed of any changes to the policy.

10Contact Us

For any questions, complaints, or data-related requests concerning this Privacy Policy, please contact our dedicated Privacy Team. We are committed to resolving your concerns while keeping your identity confidential.

Our Privacy Team accepts communications in Bengali and provides support 24 hours a day, 7 days a week.